Payment policy
Does Bantex.com.my offer sales on credit?
-We do offer sales on credit for customers who have granted a pre-approved credit terms and credit limit from our credit department. You may apply credit terms by filling up the online credit application form from our further perusal, our credit department may take up to 2-3 days to revert back to you on the status. We standardize the credit terms as 30 days.
How to be eligible for credit terms?
-The payment policy for first-time customers can only be set in Cash before Delivery (CBD). However, credit terms will be given to customers if the customer continues to make purchases in the following months. Kindly email customerservice@bantex.com.my to request the credit application forms. Customer need to provide company SSM forms with two years audited reports and other relevant documents for credit application.
Credit limit and terms
First-time customers are required to complete the online credit application form irrespective of order value. Acceptance of all customer orders is subject to final approval by credit/accounts officer. Credit limit refers to the purchase value (RM) and Bantex M Sdn Bhd reserved the right to suspend any supplies to customers if the purchase value at any point is surplus of the approved credit limit or over-due balances are not settled, depends on whichever comes first.
What payment methods does Bantex.com.my accept?
-Currently we only accept cash and credit terms. As for cash term, customer may bank in by using cash or direct debit or cheque according to the print-out proforma invoice from Bantex.com.my prior to deliver goods.
- Payee Name: Bantex (Malaysia) Sdn Bhd
- Bank Name: Maybank
- Bank Account No: 551539101459
- Branch: Taman Molek
Past due accounts
-Invoices that are not paid within net 30 Days or approved credit term of the due date will be subject to finance charges of 18% annually but not to exceed the maximum amount permitted by applicable state law. The finance charge shall be levied each month until all overdue balances are paid.
How do I use my P.O for ordering?
-If you are using internal Purchase order (PO) whenever you are acquired for your office supplies via seetoffice.com, you may key in your PO number during the check-out process. This will allow us to print out the bill with your PO number for your reference. Purchases make with Purchase Order is only offered to customers who has pre-approval credit line from our credit department, otherwise it will be treated as CBD Terms and payment shall be made prior to delivery of goods.